Terms & Conditions

By accessing or using downCTL ("the Service"), you agree to be bound by these Terms & Conditions. If you do not agree, do not use the Service.

1. The Service

downCTL provides website uptime monitoring, SSL certificate monitoring, performance tracking, and alert delivery. We monitor the URLs you configure and notify you through channels you select. We do not guarantee that all downtime or incidents will be detected.

2. Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining the security of your credentials and for all activity that occurs under your account. Notify us immediately at support@downctl.com if you suspect unauthorized access.

3. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose.
• Configure monitoring targets you do not own or have permission to monitor.
• Attempt to reverse-engineer, disrupt, or overload the Service.
• Resell or sublicense access to the Service without prior written consent.

4. Free Trial and Billing

All paid plans begin with a 14-day free trial. No credit card is required to start a trial. After the trial period, continued use requires a paid subscription. Subscriptions are billed monthly in advance. You may cancel at any time; cancellation takes effect at the end of the current billing period and no refunds are issued for partial periods.

5. Plan Limits

Each plan includes a defined number of monitored sites and check frequency as described on our pricing page. Exceeding plan limits may require an upgrade. We reserve the right to suspend or throttle accounts that place excessive load on our infrastructure.

6. Uptime and Availability

We aim for high availability but do not guarantee 100% uptime for the Service itself. Scheduled maintenance may temporarily affect monitoring. We are not liable for losses resulting from missed alerts caused by Service outages.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Intellectual Property

All content, code, and branding associated with downCTL is the property of Blue Cap Apps LLC and its licensors. You retain ownership of any data you input into the Service.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, downCTL and Blue Cap Apps LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or business, even if advised of the possibility of such damages. Our total liability for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Termination

We reserve the right to suspend or terminate your account for violation of these Terms, non-payment, or any activity we determine to be harmful to the Service or other users. You may terminate your account at any time through your account settings.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance. We will provide reasonable notice of material changes.

13. Governing Law

These Terms are governed by the laws of the jurisdiction in which Blue Cap Apps LLC is incorporated, without regard to conflict of law provisions.

14. Contact

Questions about these Terms? Email us at support@downctl.com.